Published date: 12 October 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 6 June 2018

Contract summary

Industry

  • Call centre - 79512000

Location of contract

Any region

Value of contract

£25,413,621

Procurement reference

CCCO17A52

Published date

12 October 2018

Closing date

6 June 2018

Contract start date

3 September 2018

Contract end date

2 September 2021

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

This notice is for the purpose of transparency only. This Contract notice is on behalf of NHS Digital for the provision of Contact Centre Services, Telephone Appointment Line (TAL).

More information

Attachments

Award information

Awarded date

7 August 2018

Contract start date

3 September 2018

Contract end date

2 September 2021

Total value of contract

£25,413,621

This contract was awarded to 1 supplier.

Teleperformance Ltd

Address

Spectrum Building, Bond Street BS1 3LG Bristol England

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Crown Commercial Service

Address

Floor 9, The Capital Building, Old Hall Street
Liverpool
L3 9PP
England

Telephone

03450103503

Email

supplier@crowncommercial.gov.uk

Website

https://www.gov.uk/government/organisations/crown-commercial-service