Published date: 15 June 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 8 July 2022, 12pm

Contract summary

Industry

  • Customer satisfaction survey - 79342311

Location of contract

BD11 2DY

Value of contract

£0

Procurement reference

IT-486-49-WYFRS5023

Published date

15 June 2022

Closing date

8 July 2022

Closing time

12pm

Contract start date

1 September 2022

Contract end date

31 August 2025

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

WYFRS requires a service provider to manage and deliver regular employee satisfaction surveys. The service provider will be expected to plan and produce all aspects of the WYFRS Survey. The service provider will work closely with WYFRS to develop a high-quality employee satisfaction / people survey solution which will enable the organisation to track engagement, benchmark against different staff groups within the organisation (i.e. working patterns, protected characteristics, locations, job/role/rank), and review how the organisation compares with other organisations within public, private and third sectors: In addition comparative benchmarking with other emergency services including fire and rescue are required.

More information

Links

Additional text

Please note the procurement process and all correspondence will be undertaken via In-Tend. To access the opportunity bidders must be registered on In-Tend. Please register using this link - https://in-tendhost.co.uk/wyfrs/aspx/Home

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Kim Larter

Address

Bradford Road
Birkenshaw
Bradford
BD11 2DY
United Kingdom

Telephone

01274 682311

Email

kim.larter@westyorksfire.gov.uk