CCG and SOLS Covid Schemes Service Management Support

Contract summary

Industry

• Supporting services for the government - 75130000

Location of contract

United Kingdom

Value of contract

£510,400

Procurement reference

SR542693947

Published date

16 February 2021

Closing date

30 September 2020

Closing time

12am

Contract start date

1 October 2020

Contract end date

31 March 2021

Contract type

Service contract

Procedure type

Call-off from a framework agreement

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

To provide leadership, assurance and subject matter expertise to assist in the Technical Service Desk Management Service for the risking of the JRS. Ensuring Service Management Processes are functioning/effective and produce a Protect Connect Project Risk Intelligence Service Business Delivery Governance Model and ensure project controls are implemented. This service involves the operation of incident, problem, change and continuous improvement processes for the risking platform (Including migration from Assyst to Service Now), and all downtime planning, patching, upgrades, etc. It also supports downstream risking, cross scheme risking and reporting on Covid-19 schemes. Whilst undertaking the management of any planned changes, executed or cancelled/postponed, to the C19 schemes etc.

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More information

Attachments

• CCG and SOLS Covid Schemes REDACTED Contract.pdf
• Signed contract
• REDACTED Contract

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Award information

Awarded date

1 October 2020

Contract start date

1 October 2020

Contract end date

31 March 2021

Total value of contract

£510,400

This contract was awarded to 1 supplier.

FINYX CONSULTING LIMITED

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About the buyer

Contact name

Jordan Warran

Address

5W Ralli Quays, 3 Stanley Street
Salford
M60 9LA
England

Email

jordan.warran@hmrc.gov.uk