Published date: 15 December 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 18 January 2021, 12pm

Contract summary

Industry

  • Survey services - 79311000

  • Customer survey services - 79342310

  • Customer satisfaction survey - 79342311

Location of contract

England

Value of contract

£250,000

Procurement reference

BRISTOLCC001-DN516453-58350053

Published date

15 December 2020

Closing date

18 January 2021

Closing time

12pm

Contract start date

1 February 2021

Contract end date

31 January 2025

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The council is wising to procure a continuous programme of resident experience surveys in order to understand and track what matters most to our residents and employees and ensure our services and business priorities that are aligned with residents' priorities
As a social landlord Bristol City Council (BCC) is subject to the requirements of the Regulatory Standards for Social Housing Landlords. This requires us to ensure that our residents (tenants and leaseholders) are given a wide range of opportunities to influence and be involved in:
• the formulation of housing-related policies and strategic priorities,
• the making of decisions about how housing-related services are delivered, including the setting of service standards and
• the scrutiny of our performance (including making recommendations about how performance might be improved).

More information

Links

About the buyer

Contact name

Niotia Ferguson

Address

Bristol City Council
P O Box 3176
BRISTOL
BS3 9FS
England

Telephone

+44 1179037674

Email

niotia.ferguson@bristol.gov.uk

Website

https://www.bristol.gov.uk/