Published date: 24 May 2022

Last edited date: 24 May 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 28 March 2022, 12pm

Contract summary

Industry

  • Call centre - 79512000

Location of contract

WA8 0TD

Value of contract

£0 to £65,000

Procurement reference

IT-440-53-Halton Housing 0053 - AWARD

Published date

24 May 2022

Closing date

28 March 2022

Closing time

12pm

Contract start date

13 April 2022

Contract end date

30 April 2025

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Halton Housing required a qualified and experienced service provider to provide an out of hours telephone call handling service, to be received via telephone from HH customers.

The outcome of the tender process is a single contract with one service provider. The contract is for an initial 2 years with 1 option to extend by a further 12 months, up to a maximum 3 years total contract term, subject to HH requirements and the performance of the successful service provider.

The successful service provider is an SME.

Award information

Awarded date

30 March 2022

Contract start date

13 April 2022

Contract end date

30 April 2025

Total value of contract

£65,000

This contract was awarded to 1 supplier.

Orca Business Support Limited

Address

Unit 3A, Rossett Business Village, Rossett, Wrexham, United Kingdom, LL120AY

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Tenders @

Address

Warrington Road
Widnes
Cheshire
WA8 0TD
United Kingdom

Telephone

07904674499

Email

tenders@cirruspurchasing.co.uk