Published date: 26 February 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 January 2024, 12am

Contract summary

Industry

  • Business analysis consultancy services - 72221000

  • Fraud audit services - 79212400

  • Business and management consultancy and related services - 79400000

    • Business and management consultancy services - 79410000

    • Business development consultancy services - 79411100

Location of contract

Any region

Value of contract

£124,800

Procurement reference

MT231400

Published date

26 February 2024

Closing date

1 January 2024

Closing time

12am

Contract start date

26 February 2024

Contract end date

31 March 2024

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Ofgem requires three different workstreams to be investigated further by a supplier:
1. Fraud Risk Assessment - The counter fraud team have undertaken several detailed Fraud Risk Assessments(FRA's) for Ofgem's schemes however need to work on the thematic FRA that covers the high-level fraud risks for the Delivery and Schemes directorate. A thematic FRA will need to be drafted that draws on the scheme-level FRAs and
considers the wider fraud risks environment that the Directorate operates in. A review of scheme-level FRAs will be needed to support this work.
2. Fraud Reporting - Ofgem currently reports a range of fraud metrics both internally to senior leaders and externally to different stakeholders (PSFA, DESNZ etc) but do not currently have an established process that automates reporting or provides a single source of the truth. Support is needed to consider which fraud related metrics should be reported on internally using the data currently available within Delivery and Scheme, what
additional data would be required to allow better reporting, and how Ofgem can better approach external fraud reporting to support a potential deterrent to fraudsters.
3. Learning and Development - Ofgem currently needs a better way of quickly and effectively training staff to run
compliance processes and investigations. This work relates to three schemes across supplier compliance, namely, Renewable Obligation (RO), Feed in Tariff (FIT) and Warm Home Discounts (WHD). To undertake this work the supplier will need to develop an understanding of the schemes, the processes that are in place and the approaches that are used. Support is needed to develop training and onboarding resources, plans, and packages,
including a strategy and approach to training and onboarding and training/onboarding materials for each scheme.

More information

Links

Award information

Awarded date

23 February 2024

Contract start date

26 February 2024

Contract end date

31 March 2024

Total value of contract

£124,800

This contract was awarded to 1 supplier.

Pricewaterhouse Coopers Llp (Pwc)

Address

1 Embankment Place, , London

Reference

Companies House number: OC303525

About the buyer

Contact name

Lynsey Gordon

Address

10 South Colonnade
Canary Wharf
London
E14 4PU
England

Telephone

+44 2079017000

Email

procurement2@ofgem.gov.uk

Website

http://www.ofgem.gov.uk