Published date: 7 March 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 26 November 2021, 12pm

Contract summary

Industry

  • Radio, television, communication, telecommunication and related equipment - 32000000

  • Repair and maintenance services - 50000000

  • Postal and telecommunications services - 64000000

    • IT services: consulting, software development, Internet and support - 72000000

Location of contract

North West

Value of contract

£264,920

Procurement reference

STAR Procurement -Trafford Council

Published date

7 March 2022

Closing date

26 November 2021

Closing time

12pm

Contract start date

1 April 2022

Contract end date

31 March 2025

Contract type

Service contract

Procedure type

Restricted procedure (above threshold)

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Authority is provision of a Contact Centre Telephony with Support and Maintenance.

The current contract provision ceases in March 2022 for the current contact centre maintenance support/warranty extension.

Rochdale Council require free usage on suppliers' new platform from go-live to equal the duration of the existing telephony support and maintenance contract

Award information

Awarded date

15 December 2021

Contract start date

1 April 2022

Contract end date

31 March 2025

Total value of contract

£264,920

This contract was awarded to 1 supplier.

FOEHN LIMITED

Address

Goodwin House,5 Union Court
RICHMOND
SURREY
TW9 1AA
GB

Reference

Companies House number: 03925996

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

PHILIP STEPHENS

Address

Town Hall, Talbot Road, Stretford
MANCHESTER
M320TH
England

Telephone

07786117931

Email

philip.stephens@star-procurement.gov.uk