Published date: 4 August 2015

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 21 August 2015

Contract summary

Industry

  • Call centre - 79512000

Location of contract

East of England

Value of contract

£100,000 to £500,000

Procurement reference

BIP154288494

Published date

4 August 2015

Closing date

21 August 2015

Contract start date

14 September 2015

Contract end date

13 September 2019

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The purpose of the ITQ is to enable the Trust to assess potential Suppliers against its Out of Hours Call Handling
and Daily Telephone Call Overflow Services requirements in order to evaluate each Quote Response.

More information

Links

Additional text

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.

For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-GB-Watford:-Out-of-Hours-Call-Handling/94G8362UZ5

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/94G8362UZ5

About the buyer

Contact name

Simon Callier

Address

59 Clarendon Road
Watford
WD17 1LA
UK

Telephone

+447837162953

Email

simon.callier@wcht.org.uk