Published date: 20 October 2020

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 15 January 2020, 4pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

Any region

Value of contract

£17,000 to £35,000

Procurement reference

New CRM system

Published date

20 October 2020

Closing date

15 January 2020

Closing time

4pm

Contract start date

3 February 2020

Contract end date

3 February 2022

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Ageing Better launched in 2015. This was shortly followed by the adoption of Highrise as our CRM system. Last year, Ageing Better launched a new strategy with a clearer focus on four key areas (work, housing, health and communities). The organisation has expanded significantly with a larger headcount and more colleagues carrying out external engagement on behalf of the organisation. With new working structures and goals, we want a CRM system to be better integrated into our processes and to streamline functions to future proof the growing needs of the charity.

The new strategy provides the framework for a more integrated and complex CRM system to track our interaction with a broader range of stakeholders to ensure we influence the changes we want to see across sectors and policy areas.

More information

Previous notice about this procurement

CRM Implementation and Support

  • Opportunity
  • Published 27 November 2019, last edited 27 November 2019

Links

Additional text

Please note that we do not have an online portal for submissions. Clarification questions and proposals should be sent to responses@ageing-better.org.uk

Award information

Awarded date

2 February 2020

Contract start date

3 February 2020

Contract end date

3 February 2022

Total value of contract

£27,845.20

This contract was awarded to 1 supplier.

TOTAL ENTERPRISE SOLUTIONS LTD

Address

Croft Farm, 77 Main Street Monk Fryston
LEEDS
WEST YORKSHIRE
LS25 5DU
GB

Reference

Companies House number: 5403319

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Centre for Ageing Better

Address

3 Level, Angel Building 407 St. John Street
London
EC1V4AD
England

Telephone

02038290113

Email

responses@ageing-better.org.uk

Website

https://www.ageing-better.org.uk