Published date: 14 December 2023

This notice was replaced on 14 December 2023

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Opportunity (published 14 December 2023, last edited 14 December 2023)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Hire of passenger transport vehicles with driver - 60170000

Location of contract

W5 2HR

Value of contract

£55,000,000 to £99,000,000

Procurement reference

CF-0004500D8e000000Kmn7EAC

Published date

14 December 2023

Closing date

31 January 2024

Closing time

12pm

Contract start date

1 April 2024

Contract end date

31 March 2028

Contract type

Service contract

Procedure type

Restricted procedure (above threshold)

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The London Borough of Ealing (Contracting Authority) wishes to procure an All Age Transport DPS for a range of transport services. It is envisaged the DPS will commence in April 2024 for a term of five (5) years., with possibility of extension up to a further four (4) years
Ealing faces multiple challenges in this area, including the need to standardise the quality of service across contractors, reduce the overall spend, and increase the efficiency of the services provided. Ealing is also committed to promoting a cleaner, greener borough and encouraging the use of low emission vehicles.
As part of this service, Contractors are expected to operate a high-level service that caters for all the needs of the passengers and meets all current and future requirements of the contract, the Contracting Authority's policy and procedures and all relevant legislation. They will need to be able to supply appropriate, responsible, client-focused staff for all passengers, especially those with challenging needs. Contractors will also need to demonstrate that they can manage and support their Staff's professional conduct and ensure that they, as individuals, understand and meet the service standards. Contractor's will need to ensure there are robust formalised processes in place to ensure improvement where necessary.
We are looking for Contractor's who will treat the Contracting Authority's, schools, parents/carers and the passengers as valued customers. They should be open in their communication with the Contracting Authority at operational and management levels. The Contracting Authority expects to be promptly informed of service delays, accidents, issues or changes to the contract requirements. Contractor's must also be able to effectively manage the performance of the contract at a strategic level, as well as analyse the current provision to ensure effective and innovative solutions. They will need to supply suitable vehicles dependent on the contract needs and there should also be strong contingency plans and arrangements in place to minimise interruptions in service due to unforeseen events.
The Council is seeking to commission Transport services under the following 8 Lots via the DPS

Lot 1 - Car 3 rear seats

Lot 2 - MPV 5 - 6 rear seats

Lot 3 - Minibus 7-16 seats

Lot 4 - Coach 17-31 seats

Lot 5 - Coach 32

Lot 6 - Tail lift vehicles suitable for wheelchair/s + seated passengers

Lot 7 - Wheelchair Accessible Hackney Carriage

Lot 8 - Passenger Assistants (PAs)

Providers may apply for any combination of Lots. There is no limit on the number of providers who can be admitted. Additional providers can join the DPS during the term of the DPS, subject to their applications meeting the entry requirements. To access this opportunity please register your company on Atamis TM at https://ealinglbc-atamis.my.site.com/login and search for ref. CO141

About the buyer

Contact name

Christine Baker

Address

14 - 16 Uxbridge Road, Ealing
London
W5 2HL
GB

Telephone

020 8825 5122

Email

bakerc@ealing.gov.uk