2024 - 1039 Former Tenancy Debt Collection Services - AWARD

Contract summary

Industry

• Collection agency services - 79940000

Location of contract

B37 7YN

Value of contract

£25,000 to £31,000

Procurement reference

IT-240-1039-2024 - 1039 - AWARD

Published date

19 September 2024

Closing date

16 August 2024

Closing time

4pm

Contract start date

1 December 2024

Contract end date

30 November 2026

Contract type

Service contract

Procedure type

Open procedure

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

Citizen wishes to tender for the provision of Former Tenancy Debt Collection Services to ensure that we receive an excellent service, which represents value for money.

We are seeking to procure the services of suitably experienced service providers with the capability to deliver the required services and who best meet the need of Citizen and its customers.

It is estimated that we will forward approximately 200 cases for collection per annum (p.a.)

The estimated value of the Project is £14,000 per annum (p.a.), and £28,000 over the duration of the agreement.

This estimate is dependent on the collection success rate.

The contract will be let for a duration of 2 years (24 months) with an option to extend by a further 2 years (24 months), subject to satisfactory performance against KPI's.

The issue of this ITT and Statement of Requirements, along with supporting documentation, marks the commencement of the ITT stage of the procurement process.

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Award information

Awarded date

19 September 2024

Contract start date

1 December 2024

Contract end date

30 November 2026

Total value of contract

£26,400

This contract was awarded to 1 supplier.

Controlaccount Plc

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About the buyer

Contact name

Larisa Gheorghe

Address

Solihull Parkway
Bimingham Business Park
Birmingham
B37 7YN
United Kingdom

Telephone

0300 790 6555

Email

larisa.gheorghe@citizenhousing.org.uk

Website

https://in-tendhost.co.uk/citizen/aspx/Home