Published date: 23 January 2023

Last edited date: 21 July 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 16 December 2022, 12pm

Contract summary

Industry

  • Research consultancy services - 73210000

Location of contract

United Kingdom

Value of contract

£66,511.27

Procurement reference

VOA/2022/043

Published date

23 January 2023

Closing date

16 December 2022

Closing time

12pm

Contract start date

9 January 2023

Contract end date

24 March 2023

Contract type

Service contract

Procedure type

Call-off from a dynamic purchasing system

A mini-competition or direct purchase from a pre-established dynamic purchasing system.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

This was a call-off from Crown Commercial Services Research & Insights dynamic purchasing system- RM6126

The VOA would like to understand more about non-domestic rates ratepayers specifically those who are exempt from paying rates (as they are a small business) or who are not businesses.

This research seeks to understand and measure their attitudes, behaviours, and preferences, including:

What are their attitudes and behaviours regarding their business rates? E.g. do they:

believe their rates bill is fair

believe rates has a big impact on their finances

believe business rates to be a fair system

classify themselves as good corporate citizens

use or would seek to use a professional to help them manage their rates liability etc.

What are the characteristics of their business/organisation and their properties? E.g.,

business type and business size

type of property

number of properties they own or occupy

whether they get a rebate on their rates.

Where do customers go to seek help or advice about general business matters and if applicable, their business rates? Which sources are most important, valuable, trusted?

How do customers prefer to receive updates, news, help or advice? E.g., channel, style of information or communication.

More information

Attachments

Award information

Awarded date

23 December 2022

Contract start date

9 January 2023

Contract end date

24 March 2023

Total value of contract

£66,511.27

This contract was awarded to 1 supplier.

I.F.F RESEARCH LIMITED

Address

5th Floor,St. Magnus House, 3 Lower Thames Street
LONDON
EC3R 6HD
GB

Reference

Companies House number: 00849983

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

VOA Commercial Team

Address

Wingate House,93-107 Shaftesbury Avenue
LONDON
W1D5DA
England

Telephone

03000 534087

Email

tenders@voa.gov.uk