Published date: 20 August 2019

This notice was replaced on 27 April 2020

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 27 April 2020)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West

Value of contract

£9,500,000

Procurement reference

CQC PSO 195

Published date

20 August 2019

Closing date

19 September 2019

Contract start date

1 April 2020

Contract end date

31 March 2023

Contract type

Service contract

Procedure type

Restricted procedure (above threshold)

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Care Quality Commission ("CQC") is seeking to re-procure its future "Experts by Experience" service requirement.
Experts by experience are people who have personal experience of the services we regulate, either directly or as carers.
During inspections, experts by experience speak with people using services and their family or organisations that support them. They may also watch how the service is delivered and speak to staff. Their findings are used to support inspectors' judgements on services and may be included in inspection reports.
We want experts by experience to provide three types of support:
- inspection - support to site visits and telephone calls,
- monitor and insight - support gathering local and national information from the public. This will include special reviews and investigations as well as work raising public awareness of CQC,
- co-production - support to policy and guidance development and delivery of CQC staff training.
To aid CQC in developing its ways of working, the day-to-day activities of ExE will be managed by an external organisation on CQC's behalf, which will involve the co-ordination and arrangement of activities.

CQC is seeking to utilise the Restricted Procedure (as defined in Regulation 28 of the Public Contract Regulations 2015) and also employing the provisions of the Light Touch Regime (LTR) as detailed in Regulations 74 to 76 of the Public Contract Regulations 2015.
In accordance with Regulation 28 of the Public Contract Regulations 2015, only those economic operators who have passed an initial, qualitative, selection criteria will be invited to tender to provide the service by CQC.

During the life of the Contract including any period(s) of extension(s), CQC reserves the right to modify the Services as described in this Statement of Requirements, Core Services A and Additional Services B relying on Regulation 72 (1)(a) of the Public Contracts Regulations 2015, without a new procurement irrespective of the monetary value of the modification. Any modification of the Contract will be undertaken by variation in accordance with clause F3 "Variation" of the Contract.

More information

Links

Additional text

The procurement exercise will be undertaken using the CQC Provider Portal eTendering Service. To access any future documents and take part you will first need to register on the portal and then click on "REGISTER HERE".

About the buyer

Address

151 Buckingham Palace Road
London
SW1W 9SZ
England

Email

commercialcontracts@cqc.org.uk