Published date: 10 October 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 14 April 2023, 12pm

Contract summary

Industry

  • Radio, television, communication, telecommunication and related equipment - 32000000

  • Telephone network equipment - 32429000

  • Telecommunications equipment and supplies - 32500000

    • Software package and information systems - 48000000

    • Installation services (except software) - 51000000

Location of contract

England

Value of contract

£300,000

Procurement reference

CCC001-DN660757-03201743

Published date

10 October 2023

Closing date

14 April 2023

Closing time

12pm

Contract start date

1 May 2023

Contract end date

30 April 2026

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The current telephony system used by The Council is no longer suitable to provide modern Contact Centre functionality so a replacement system is being sought which will provide the functionality that our Contact Centre now require.

This is a further competition using CCS Framework 3808 Network Services 2 Lot 13: Contact Centre Services.

Award information

Awarded date

8 August 2023

Contract start date

15 September 2023

Contract end date

14 August 2028

Total value of contract

£344,527

This contract was awarded to 1 supplier.

Amillan Limited

Address

Number One,
Highlands Court,
Cranmore Avenue,
Solihull,
B90 4LE1

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

New Shire Hall, Emery Crescent, Enterprise Campus, Alconbury Weald
Alconbury Weald
Huntingdon
PE28 4YE
England

Email

procurementandcommercial@cambridgeshire.gov.uk

Website

https://www.cambridgeshire.gov.uk/