Published date: 1 April 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 14 January 2025, 12am

Contract summary

Industry

  • Market research services - 79310000

Location of contract

London

Value of contract

£375,000

Procurement reference

BIP938298481

Published date

1 April 2025

Closing date

14 January 2025

Closing time

12am

Contract start date

1 May 2025

Contract end date

30 April 2028

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

RBG Kew intends to procure a Supplier to carry out an ongoing visitor survey at both Kew Gardens and Wakehurst, to understand visitor profile and motivations and evaluate the visit experience in order to maintain a best-in-class experience. This includes survey review and management of the fieldwork, regular provision of data and KPI reporting, and bi-annual reporting to share key actionable insights and recommendations. The visitor survey is an existing and valuable resource for a wide range of teams across RBG Kew, helping the organisation to make data-driven decisions based on audience trends and visit feedback.

More information

Links

Award information

Awarded date

14 January 2025

Contract start date

1 May 2025

Contract end date

30 April 2028

Total value of contract

£375,000

This contract was awarded to 1 supplier.

DJS Research

Address

Pavilion Ln,
Strines, Marple, Stockport
Stockport
SK6 7GH

Reference

None

Supplier is SME?

No

About the buyer

Address

Royal Botanic Gardens, Kew
The Herbarium
Richmond
TW9 3AE
UK

Telephone

+442083325000

Email

procurement@kew.org