Published date: 2 December 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 28 April 2025, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

de211gb

Value of contract

£110,000 to £220,000

Procurement reference

PROC GC DISP 1470

Published date

2 December 2025

Closing date

28 April 2025

Closing time

12pm

Contract start date

29 April 2025

Contract end date

30 September 2026

Contract type

Service contract

Procedure type

Single tender action (below threshold)

A direct contract with a single supplier, without competition.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Zendesk is the supplier for our Clearing instance to allow us to recruit students and progress them from call to offer during Clearing.
$220,000.00 total


Award information

Awarded date

28 April 2025

Contract start date

29 April 2025

Contract end date

30 September 2026

Total value of contract

£220,000

This contract was awarded to 1 supplier.

Zendesk, Inc.

Address

989 Market St
San Francisco
CA
94103
US

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Procurement Team

Address

KEDLESTON ROAD
DERBY
DE221GB
England

Telephone

01332 591094

Email

procurement@derby.ac.uk