Published date: 2 December 2025
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Software package and information systems - 48000000
Location of contract
de211gb
Value of contract
£110,000 to £220,000
Procurement reference
PROC GC DISP 1470
Published date
2 December 2025
Closing date
28 April 2025
Closing time
12pm
Contract start date
29 April 2025
Contract end date
30 September 2026
Contract type
Service contract
Procedure type
Single tender action (below threshold)
A direct contract with a single supplier, without competition.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Zendesk is the supplier for our Clearing instance to allow us to recruit students and progress them from call to offer during Clearing.
$220,000.00 total
Award information
Awarded date
28 April 2025
Contract start date
29 April 2025
Contract end date
30 September 2026
Total value of contract
£220,000
This contract was awarded to 1 supplier.
Zendesk, Inc.
Address
989 Market St
San Francisco
CA
94103
USReference
No reference - other
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Procurement Team
Address
KEDLESTON ROAD
DERBY
DE221GB
England
Telephone
01332 591094
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Closing: 28 April 2025, 12pm
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