Published date: 13 December 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 21 October 2021, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

CV1 5RR

Value of contract

£336,672

Procurement reference

COV-12012

Published date

13 December 2021

Closing date

21 October 2021

Closing time

12pm

Contract start date

29 November 2021

Contract end date

28 November 2023

Contract type

Supply contract

Procedure type

Other: Call Off from G-Cloud 12

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

IT service management software for the Council's internal IT servicedesk and employee use.

The contract has already been awarded via G-Cloud 12


Award information

Awarded date

21 October 2021

Contract start date

29 November 2021

Contract end date

28 November 2023

Total value of contract

£336,672

This contract was awarded to 1 supplier.

Freshworks Inc.

Address

2950 S Delaware St Ste 201
San Mateo
CA
94403
US

Reference

No reference - other

Value of contract

£336,672

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Michael Duffy

Address

Council House,Earl Street
COVENTRY
CV15RR
England

Telephone

02476831163

Email

michael.duffy@coventry.gov.uk