Published date: 24 June 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 May 2024, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

N1 2UD

Value of contract

£61,630.89

Procurement reference

2324-0417

Published date

24 June 2024

Closing date

1 May 2024

Closing time

12pm

Contract start date

1 June 2024

Contract end date

31 May 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The council requires a SaaS case-management application to administer enquiries residents make to their respective member.
One solution was sourced through the G-cloud 13 framework, using search criteria from the service's requirements: Civica iCasework.
The solution is already in use by the council to administer member enquiries. The annual price has increased, however this is commensurate with increases from suppliers with similar products and services and still provides value for money. As the system is already in use, there are no set-up costs; albeit we will be working with the supplier to make some improvements to optimise the system and generate some efficiencies.

Award information

Awarded date

20 May 2024

Contract start date

1 June 2024

Contract end date

31 May 2026

Total value of contract

£61,630.89

This contract was awarded to 1 supplier.

CIVICA UK LIMITED

Address

30 Stamford Street
LONDON
SE1 9LQ
GB

Reference

Companies House number: 01628868

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Islington Council

Address

town hall
LONDON
N1 2UD
United Kingdom

Email

procurement@islington.gov.uk