Published date: 31 October 2016

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 24 November 2016

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

London

Value of contract

£1,025,430

Procurement reference

TOWER001-DN216910-47922632

Published date

31 October 2016

Closing date

24 November 2016

Contract start date

1 April 2017

Contract end date

31 March 2018

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

The borough is seeking to tender the support service at Heather Lodge and Glaucus Street and is seeking innovative models of service delivery which take into account the specifics of the service being sought and that provides efficient and effective support provision that will enable individuals with severe and enduring mental health needs to develop the life skills required to maintain their independence within the community.

The key requirements of the specification include:

• Supporting people towards recovery and independence to enable them to develop the life skills to move on to less supported or step down accommodation.
• The ability to deliver recovery orientated support approaches.
• The provision of a support service that is available 24 hours a day 7 days a week
• Ensuring a minimum of 2 staff are on shift during the core hours of 8am to 11pm.
• The ability to provide in the region of 11 hours of flexible support to each service user per week at Heather Lodge and 5 hours of support to each service user per week at Glaucus Street.
• Effective team leadership and competency in securing clinical confidence in the service.
• The ability to support the delivery of the Mental Health Strategy 2014-2019 and supporting the achievements and embedding of the Mental Health Accommodation Strategy 2011 to 2016.
• Ability to commence the new contract from 1 April 2017

This contract will be based on bidder's agreement to enter into a Service Level Agreement (SLA) with the landlord of Heather Lodge, Providence Row Housing Association. Failure to agree a Service Level Agreement will result in the contract not being awarded.

This tender process is being carried out under the light touch regime


About the buyer

Contact name

Procurement

Address

Mulberry Place
London
E14 2BG
UK

Telephone

+44 2073644099

Email

procurement@towerhamlets.gov.uk

Website

http://www.towerhamlets.gov.uk