Published date: 3 April 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 24 April 2023, 12pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

England

Value of contract

£50,000

Procurement reference

LEICSCC001-DN662053-12685162

Published date

3 April 2023

Closing date

24 April 2023

Closing time

12pm

Contract start date

1 July 2023

Contract end date

31 July 2027

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Leicestershire County Council (LCC) is seeking a consolidated solution that manages the following areas:

• FOI and EIR requests
• Subject Access Requests
• Data Incidents
• Local Government and Social Care Ombudsman & Information Commissioners Office (ICO) enquiries
• Corporate Compliments and Comments
• Statutory and non-statutory complaints
• MP / Councillor Enquiries

Any solution needs to support overall Local Authority (LA) compliance with UK GDPR (General Data Protection Regulations). The end solution will be used to capture, process, resolve and report across these key areas.

LCC is on principle looking for a SaaS (Software as a Solution) offering with workflows that manage case tracking in these areas.

More information

Links

About the buyer

Contact name

Pav Kaur

Address

County Hall
Leicester Road, Glenfield
Leicester
LE3 8RA
United Kingdom

Telephone

+44 1163056855

Email

Pavendip.Kaur@leics.gov.uk

Website

https://www.eastmidstenders.org/index.html