Published date: 4 May 2021
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Health and social work services - 85000000
Location of contract
North West
Value of contract
£1,692,036
Procurement reference
WIRLC001-DN541837-95824078
Published date
4 May 2021
Closing date
2 June 2021
Closing time
1pm
Contract start date
1 September 2021
Contract end date
31 August 2028
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
For people who use health and social care services. Offering an independent channel for people to communicate their views on the health and social care system and to influence the design and delivery of services.
Wirral Local Healthwatch is for anyone who uses or who wishes to use adult and children's health and care services in Wirral - or anyone who is caring for or represents individuals who have access to health or social care services in Wirral.
Wirral Local Healthwatch has a duty to assist local health and social care commissioners and providers, and other community stakeholders, by providing feedback, research and information on local people's views and experiences of health and social care, in order to drive up standards of service provision.
Wirral Local Healthwatch must also be able to signpost local people with complaints they may wish to progress in relation to NHS service provision to an independent health complaints advocacy services which is being tendered in a separate Lot to the Local Healthwatch Service.
Lot 2 - Independent Health Complaints Advocacy Service
To support people to make a complaint against a NHS funded service.
The Health and Social Care Act 2012 puts a duty of Local Authorities to commission a local Independent Health Complaints Advocacy Service.
Local Authorities are required to commission:
'the provision of assistance for individuals making or intending to make an
NHS complaint (which includes a complaint to the Health Service
Ombudsman)'.
About the buyer
Contact name
Corporate Procurement
Address
Old Market House
3rd Floor South Wing Hamilton Building
Birkenhead
CH41 5AL
United Kingdom
Telephone
+44 1516663541
procurementtenders@wirral.gov.uk
Website
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Closing: 2 June 2021, 1pm
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