Published date: 27 May 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 24 June 2021, 2pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

Any region

Value of contract

£2,900,000

Procurement reference

tender_219806/963736

Published date

27 May 2021

Closing date

24 June 2021

Closing time

2pm

Contract start date

1 October 2021

Contract end date

30 September 2026

Contract type

Service contract

Procedure type

Other: Open (FTS)

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The BBC requires a single supplier for the provision of online moderation services.

The BBC encourages its audience members (Users) to interact with the BBC's Interactive. Services by submitting Content in relation to, for example, blogs and commenting and via engagement on non-BBC social media platforms including Facebook, YouTube, Twitter and
Instagram.

The BBC wishes to procure the non-exclusive provision by the Supplier of flexible moderation services for the BBC's Interactive Services for up to 24 hours/day, 7 days/week and 365 days/year in accordance with the terms of the Agreement and depending on the BBC's flexible daily moderation requirements.

The maximum contract duration is up to 5 years. The initial contract term will be for 3 years, following which the BBC may at its discretion extend the term on 2 further occasions for a period of up to 12 months on each occasion.

The annual contract value detailed in 11.1.5 is the total maximum Contract value. The annual estimated contract value is estimated to be between £360,000 and £580,000.

More information

Links

Additional text

Please register your interest in this project by taking the following steps: 1 - Register your
company on the BravoSolution e-Tendering portal (this is only required once): 1.1 Go to
https://bbc.bravosolution.co.uk 1.2 - Click the link on the login page to register. 1.3 Accept
the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user
details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will
shortly receive an email with your temporary password.

2 - Express an interest in the tender: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs/ITTs Open to all Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to
any registered supplier). 2.3 - Click on the relevant PQQ/ITT to access the content. 2.4 -
Click the 'Express Interest' button at the top of the page. This will move the PQQ/ITT into
your 'My PQQs/My ITTs page. (This is a secure area reserved for your projects only. 2.5 - You
can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details'
box. 3. Responding to the tender: 3.1 - Click 'My Response' under PQQ/ITT Details', you can
choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining).
3.2 - You can now use the 'Messages' function to communicate with the buyer and seek any
clarification. 3.3 - Note the deadline for completion, and then follow the onscreen
instructions to complete the PQQ/ITT. There may be a mixture of online and offline actions
for you to perform (there is detailed online help available). 3.4 You must then submit your
reply using the 'Submit Response' button at the top of the page. If you require any further
assistance, please consult the online help, or contact the Bravo e-Tendering help desk.

About the buyer

Contact name

Jenna Hamblett

Address

Broadcasting House, Portland Place
London
W1A 1AA
England

Email

jenna.hamblett@bbc.co.uk