Published date: 10 May 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 12 October 2021, 12pm

Contract summary

Industry

  • Web server software package - 48222000

  • Web page editing software package - 48224000

Location of contract

MK7 6BP

Value of contract

£20,000,000 to £24,000,000

Procurement reference

OUPA10720

Published date

10 May 2022

Closing date

12 October 2021

Closing time

12pm

Contract start date

28 February 2022

Contract end date

27 February 2037

Contract type

Supply contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The OU Requires a UX Layer to allow us to create a seamless student journey from Enquirer through to graduation. Our vision is to create a seamless, connected, optimised and personalised journey, that is automated wherever possible. To do this we want to combine our different websites and services to create one continuous, easy to use student journey. To reach this end goal, we require a UX layer capable of delivering our mixed media content. This will be a cloud-based solution (SaaS). It will be hosted in the cloud and consistent with OU policies around architecture and security. The solution should provide a safe and secure platform for students and OU staff to use and collaborate and be able to publish information from a headless content store. The OU is only purchasing the software and implementation services are not required. The contract is for an initial period of 5 years and may be extended by the OU for further periods up to a maximum of 15 years in total.
License volumes may vary up or down over the term of the contract and additional modules offered or introduced by the supplier in the future may be purchased as part of this contract following the initial implementation. Any additional purchases relating to this solution will be made with the successful supplier under this contract to ensure technical compatibility, consistency and continuation of supplier support. There is no restriction on the spend value of additional purchases as this will be governed by the OU's available budget.

More information

Previous notice about this procurement

Tender for a UX Layer

  • Opportunity
  • Published 13 September 2021

Award information

Awarded date

26 April 2022

Contract start date

26 April 2022

Contract end date

25 April 2027

Total value of contract

£3,000,000

This contract was awarded to 1 supplier.

SALESFORCE UK LIMITED

Address

110 Bishopsgate
LONDON
EC2N 4AY
GB

Reference

Companies House number: 05094083

Value of contract

£3,000,000

Supplier is SME?

No

Supplier is VCSE?

No

Additional details

The contract is for an initial period of 5 years and may be extended by the OU for further
periods up to a maximum of 15 years in total at its discretion. License volumes may vary up or
down over the term of the contract and additional modules offered or introduced by the
supplier in the future may be purchased as part of this contract following the initial
implementation. Any additional purchases relating to this solution will be made with the
successful supplier under this contract to ensure technical compatibility, consistency and
continuation of supplier support. There is no restriction on the spend value of additional
purchases as this will be governed by the OU's available budget. The total value published in
this award notice is for the intial 5 year period only

About the buyer

Contact name

Procurement Team

Address

Walton Hall
Milton Keynes
MK7 6BP
United Kingdom

Email

finance-tenders@open.ac.uk