Published date: 20 May 2015

Awarded opportunity - This means that the contract has been awarded to a supplier.

Closing: 25 June 2015

Contract summary


  • Specialist vehicles - 34114000

  • Special-purpose road passenger-transport services - 60130000

  • Call centre - 79512000

    • Health services - 85100000

Location of contract

South East

Value of contract


Procurement reference

NHS/SoEPS/13.185 Tender

Published date

20 May 2015

Closing date

25 June 2015

Contract start date

1 April 2016

Contract end date

31 March 2020

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Currently, around 280,000 PTS journeys are booked each year, with patients being moved to and from NHS-funded treatment at a range of sites across Sussex including acute hospitals, and local venues providing community-based care. The service is responsible for safely and effectively transporting eligible patients between their nominated place of residence, to, from and between NHS-funded healthcare facilities in a timely manner, so that they can receive the health care for which they are booked. This responsibility includes:
• Providing a single point of access and full booking service for patients and HCPs
• Equitable and consistent application of the eligibility criteria to all patients and carers
• Signposting patients who are not eligible for PTS to alternative transport arrangements
• Effective determination of mobility need or needs
• Allocation of journeys across the sub-contracted transport providers through an equitable, open and transparent process
• Effective communication and collaboration with system wide stakeholders
• Coordination and management of all patient journeys
• Timely reporting to Commissioners

More information

Additional text

The area covered by this procurement is mainly within the geographical boundaries of the following Clinical Commissioning Groups (CCGs):
NHS Brighton and Hove CCG
NHS Coastal West Sussex CCG
NHS Crawley CCG
NHS Horsham and Mid-Sussex CCG
NHS High Weald, Lewes and Havens CCG
NHS Eastbourne, Hailsham and Seaford CCG
NHS Hastings and Rother CCG
***NB: This service does not include Surrey as listed in the UKJ2 description, however some out of area work will be within scope where the patients home address or the required transport destination is outside of the CCG boundaries.***

Award information

Awarded date

24 November 2015

Contract start date

1 April 2016

Contract end date

31 March 2020

Total value of contract


This contract was awarded to 1 supplier.

Coperforma Limited


Thruxton Down House,
Thruxton Down
SP11 8PR



Supplier is SME?


Supplier is VCSE?


About the buyer


36-38 Friars Walk


Closing: 25 June 2015