Published date: 16 September 2021

Last edited date: 31 October 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 12 November 2021, 12pm

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

London

Value of contract

£0 to £81,872,366

Procurement reference

EU Supply Reference 46086

Published date

16 September 2021

Closing date

12 November 2021

Closing time

12pm

Contract start date

1 June 2022

Contract end date

31 May 2025

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The purpose of this Invitation to Tender (ITT) is to provide Bidders with sufficient information to enable them to compile a comprehensive Bid that meets the requirements for the Procurement for the provision of Integrated Urgent Care Services.
The Contract to be offered to the successful Bidder at the end of this Procurement will be for a duration of 3 years, which is intended to run from June 2022 until May 2025 with the possibility of two extensions of up to 1 year each (two years in total), subject to any restrictions placed nationally by NHS England or the Department of Health.
As advertised, the anticipated, maximum total contract value (including any potential extensions) is £81,872,366.

The Contracting Authority is offering a contract to the successful Bidder to provide the Service to the whole of South West London. The Service will comprise of five parts:
i. LAS Call Service (not in scope, covering*lines, dental, pharmacy, *5call-back and Cat 3 & 4 validation);
ii. NHS 111 Call Centre for core symptomatic patients (with exclusions above)
iii. Clinical Assessment Service
iv. Face to Face site visits outside of core general practice (CGP) hours; and
v. Home visits outside of core general practice (CGP) hours.
The aim of the Service is to provide the entry point for patients needing urgent care support. It will mean patients will access unscheduled care through the NHS 111 telephony service, or NHS 111 Online and, following appropriate clinical support over the telephone delivered by the Clinical Assessment Service (CAS), they receive a complete episode of care concluding with either: advice, a prescription or an appointment for further assessment or treatment.
Where a patient needs face-to-face services outside of core General Practice hours, the Integrated Urgent Care Clinical Service will book an appointment for the patient or schedule a visit to their home in line with agreed protocols and patient need.
Wherever possible, patients, who need further care not offered by the Integrated Urgent Care Clinical Service, should have appointments made for them in services appropriate to their need.
Full details of the Service are provided within the Service Specification (see 'Service Specification and Contract' within ITT Document 2).

The Contracting Authority has published all tender documents on the EU-Supply portal, as per the link below. Interested Suppliers are requested to visit the portal, search for the opportunity (ID: 46086) and review the documents contained therein.

EU-Supply account registration is FREE. The EU-Supply portal (http://nhsbs.eu-supply.com) will be used to communicate with interested providers throughout the procurement process.

About the buyer

Contact name

Chris Gough

Address

Broadway
SALFORD
M502UW
England

Email

chris_gough@nhs.net