Published date: 15 November 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 20 December 2018

Contract summary

Industry

  • Telephone-answering services - 79510000

Location of contract

South East

Value of contract

£250,000 to £450,000

Procurement reference

WESSLIVE001-DN335390-79136726

Published date

15 November 2018

Closing date

20 December 2018

Contract start date

1 April 2019

Contract end date

31 March 2022

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

We're Hampshire's largest provider of affordable homes with around 70,000 customers and 30,000 homes in the South East, mainly across Hampshire and Surrey. We have around 850 staff including our repairs team. Our ambition is to maximise opportunities to make more housing available and affordable for everyone. www.vividhomes.co.uk

VIVID Housing Limited is registered in England and Wales as a registered society under the Co-operative and Community Benefit Societies Act 2014 under number 7544 with exempt charity status and registered with the Regulator of Social Housing, under number 4850. Our registered office is at Peninsular House, Wharf Road, Portsmouth, Hampshire, PO2 8HB.

VIVID was formed as a result of a merger and has two existing supplier contracts in place for emergency out of hours telephone calls. This includes arranging emergency repairs with our operatives and contractors where needed. We will be looking to procure a contract to both consolidate, meet the requirements of the new organisation and maximise value for money.

Please see the Tender Instructions for more information.


About the buyer

Contact name

Chantal Mitchell

Address

VIVID, Peninsular House
Wharf Road
Portsmouth
PO2 8HB
England

Telephone

+44 7867 552839

Email

chantal.mitchell@vividhomes.co.uk

Website

http://www.vividhomes.co.uk