Published date: 28 January 2026

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 2 December 2025, 5pm

Contract summary

Industry

  • Information technology services - 72222300

Location of contract

B5 4UA

Value of contract

£0 to £95,390.95

Procurement reference

PROC.0205

Published date

28 January 2026

Closing date

2 December 2025

Closing time

5pm

Contract start date

1 February 2026

Contract end date

31 January 2027

Contract type

Service contract

Procedure type

Competitive quotation (below threshold)

The buyer selects a group of potential suppliers to invite to tender.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Ofwat currently operates an internal Security Operations Centre (SOC) within its security team, responsible for monitoring the organisation's SIEM (Security Incident and Event Management) platform. The internal SOC operates during business hours Monday to Friday 9-5pm.

To strengthen resilience and deliver comprehensive round-the-clock coverage, enabling full 24/7 security operations, Ofwat now requires a Managed external SIEM and SOC capability to deliver threat detection, analysis, and incident response.

This service will operate as an extension of Ofwat's internal security team, offering advanced analytics, threat intelligence, and compliance reporting.

Award information

Awarded date

5 December 2025

Contract start date

1 February 2026

Contract end date

31 January 2027

Total value of contract

£95,390.95

This contract was awarded to 1 supplier.

Phoenix Software Limited

Address

Blenheim House,
York Road, Pocklington,
York.
YO42 1NS

Reference

Companies House number: 02548628

Value of contract

£95,390.95

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

The Procurement Team

Address

7 Hill Street
BIRMINGHAM
B54UA
England

Email

procurement@ofwat.gov.uk