Published date: 19 January 2021

Last edited date: 9 June 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 5 February 2021, 11am

Contract summary

Industry

  • Records management - 79996100

Location of contract

North West

Value of contract

£9,400,000

Procurement reference

tender_190756/968684

Published date

19 January 2021

Closing date

5 February 2021

Closing time

11am

Contract start date

1 June 2021

Contract end date

10 January 2023

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

This contract appoints a single supplier responsible for the provision of an on-site records management service.

The primary business as usual operational elements of the service are

Intake and return of records
storage of records
retrieval
destruction of records
secure removal of confidential waste
management and maintenance of records management IT system
user support
provision of records management consumables

As well as the BAU requirements listed the service also includes the requirement for a full file audit of all records in storage. This includes the validation, reconciliation and consolidation of all items.

The supplier is responsible for the provision of a records management service including the requirement to undertake a file audit and consolidation exercise over the contract period to validate the DWP record holdings and manage the space effectively within the Heywood Store. This is to ensure that at the end of the contract term, the boxes DWP plans to transfer to an off site facility are at the optimum capacity and contents are validated as accurate.

DWP currently utilise the ONeills system and it's records management IT system and the supplier is required to fully manage and maintain the system on behalf of DWP. The supplier is required to provide a help desk service to answer DWP user enquiries in relation to the records management IT system and other general service enquiries related to the provision of the services.

More information

Previous notice about this procurement

DWP Records Management Services

  • Opportunity
  • Published 19 January 2021, last edited 19 January 2021

Attachments

Award information

Awarded date

26 May 2021

Contract start date

1 June 2021

Contract end date

10 January 2023

Total value of contract

£9,400,000

This contract was awarded to 1 supplier.

Restore Plc Document Management Services Division

Address

The Databank, Unit 5 Redhill Distribution Centre, Redhill, Surrey, RH1 5DY

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

DWP Records Management Services

Address

Commercial Directorate, Peel Park, the Shell, Level 2, Brunel Way
Blackpool
FY4 5ES
England

Email

recordsmanagement.heywood@dwp.gov.uk