Published date: 22 July 2021

This notice was replaced on 22 July 2021

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Opportunity (published 22 July 2021, last edited 19 August 2021)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Contract summary


  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

United Kingdom

Value of contract


Procurement reference


Published date

22 July 2021

Closing date

27 August 2021

Closing time


Contract start date

1 October 2021

Contract end date

30 September 2025

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Framework Agreement for Managed Services
'Managed Service' is the practice of outsourcing day-to-day management responsibilities
and functions as a strategic method for transforming and improving business processes,
through efficiencies, effectiveness and cutting operating costs. A service may include, but
not be limited to the list of potential requirements listed below. Suppliers to this framework
will need the ability to offer and provide directly or indirectly via Sub-Contractors the full
range listed below.
Individual opportunities will need to be tailored to meet the Customer's requirement to
improve efficiency, provide an agile and reliable solution that will transform and meet their
business objectives.

More information

Additional text

To gain access and complete the necessary documents please follow the instruction below
Visit -
Select - Opportunities
Select Organisation - Commercial Services
Select the opportunity appropriate to you from the list provided
Express interest - you may need to register first
Once successful expression is completed you can access and complete the requirements in
two ways
1 - when you register you will receive a successful registration email, this also contains an link
taking you direct to the opportunity
2 - when you log in to proactis go to my activities, select commercial services and you will be
presented with the opportunity.
Following the instruction from herein
Member Authorities that have expressed interest in accessing the Framework Agreement from the outset are:
Hampshire County Council
Hertfordshire County Council
Kent County Council (via KCS Professional Services)

Other public bodies will have access to this Framework Agreement but may only do so with the agreement of the Contracting Authority. Those organisations who may wish to access this Framework Agreement will be members, Affiliates and associates of the CBC Group, local government authorities, the police service, the fire service, the NHS and NHS trusts, housing associations, third sector organisations, academic centres (including Academies), free schools, publicly funded organisations and publicly owned private companies, operating within the geographic boundaries of the United Kingdom, Channel Islands, Northern Ireland and Isle of Man (each a Participating Authority and collectively Participating Authorities)

The Framework Agreement will also be open for use by all other local authorities and public sector bodies. Full details of the classification of potential Participating Authorities and Customer's geographical areas and organisation classifications are detailed in the Invitation to Tender and FTS Notice
The following CPV codes may also be relevant

30000000 - Office and computing machinery, equipment and supplies except
furniture and software packages
48000000 - Software package and information systems
64000000 - Postal and telecommunications services
72000000 - IT services: consulting, software development, Internet and support
79000000 - Business services: law, marketing, consulting, recruitment, printing
and security

About the buyer


Head Office, 1 Abbey Wood Group
Kings Hill
West Malling
ME19 4YT
United Kingdom


+44 1622236697