Published date: 15 November 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 6 August 2024, 11:59pm

Contract summary

Industry

  • Telecommunications network - 32412100

  • Telecommunications services - 64200000

Location of contract

Any region

Value of contract

£185,040

Procurement reference

tender_373611/1425715

Published date

15 November 2024

Closing date

6 August 2024

Closing time

11:59pm

Contract start date

1 November 2024

Contract end date

31 October 2028

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

A Contact Centre as a Service (CCaaS) solution for use within the Courts and Tribunals Service Centres.

More information

Attachments

Award information

Awarded date

6 November 2024

Contract start date

1 November 2024

Contract end date

31 October 2028

Total value of contract

£1,845,233.22

This contract was awarded to 1 supplier.

NICE Systems UK Ltd

Address

Tollbar House Tollbar Way, Hedge End Southampton Hampshire SO30 2ZP United Kingdom

Reference

Companies House number: CRN0340304

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

102 Petty France
London
SW1H 9AJ
England

Email

CCMD-DandTSupplierInbox@justice.gov.uk