Published date: 23 May 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 23 June 2019

Contract summary

Industry

  • Networking, Internet and intranet software package - 48200000

  • IT services: consulting, software development, Internet and support - 72000000

  • Computer-related services - 72500000

Location of contract

WS1 1TP

Value of contract

£0

Procurement reference

WP3498

Published date

23 May 2019

Closing date

23 June 2019

Contract start date

2 September 2019

Contract end date

1 September 2021

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The Council wishes to procure a system from a Provider with the expertise to deliver a Customer Relationship Management System (CRM) in order to support its performance management, planning and monitoring functions. The CRM will be designed to capture data from new and existing participants accessing services under the BCI from all stages of the participant journey from referral and initial contact to their destination exit.

The Impact Project is a Black Country (BCI) Programme that addresses the barriers faced by individuals aged 16-29 years who are not in employment, education or training (NEET), including young people at risk of social exclusion and young people from marginalised communities (referred to as 'participants'). The Impact Project aims to support those individuals to secure positive outcomes including employment, traineeships, apprenticeships, training and further education.

More information

Links

Additional text

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Stephen Warren

Address

Darwall Street
Walsall
West Midlands
WS1 1TP
United Kingdom

Telephone

01922 658462

Email

stephen.warren@walsall.gov.uk

Website

https://www.walsall.gov.uk/