Published date: 5 March 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 18 September 2023, 10am

Contract summary

Industry

  • Dental practice and related services - 85130000

Location of contract

United Kingdom

Value of contract

£107,117.50

Procurement reference

CF-2216000D0O000000rwimUAA

Published date

5 March 2024

Closing date

18 September 2023

Closing time

10am

Contract start date

1 February 2024

Contract end date

28 February 2029

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Joint Procurement: Sussex Community NHS Foundation Trust ("SCFT") (the "Authority") in conjunction with East Sussex Healthcare NHS Trust ("ESHT") required a service provider to provide a Dental Patient Management Software Service.

The current in-situ patient management software was no longer supported by the software supplier/developer and the SCFT Dental Services team appointed a single service provider which includes but is not limited to the following:

• Special Care Dental Service which provides support to patients with special needs and those who have difficulty accessing General Dental Services; and
• Emergency Dental Service which provides out-of-hours dental care when a patient's clinical condition needs prompt attention.

The required software management system includes the following:

- Cloud based storage and browser user access point;
- Electronic patient medical histories & NHS Patient Record forms;
- Dental specific charting and treatment planning features;
- Electronic patient portal for appointment booking and communication;
- Integrated communication systems (email and SMS);
- Integrated wait list management and reporting;
- Performance reporting features; and
- Dental contract and financial practice management features.

This was an Open procedure; any organisation could have responded to the advertised Contract Notices, requested/downloaded the procurement documents, and submitted a tender. All tenders were evaluated in line with the methodology and criteria set out in the procurement documents.

Subject to its obligations to act in a transparent, proportionate and non-discriminatory manner, the Authority reserved the right to only award a contract to one (1) of the Trusts or none of the Trusts as a result of the procurement process.

This notice applies to Sussex Community NHS Foundation Trust only and the estimated length of the contract is three (3) years with one (1) possible two (2) year extension period.

The Authority made use of the ATAMIS e-tendering Portal which can be found at https://health-family.force.com/s/Welcome ("the e-sourcing Portal").

More information

Previous notice about this procurement

SCFT & ESHT: Provision of Dental Patient Management Software Service

  • Awarded contract
  • Published 5 March 2024

Award information

Awarded date

29 February 2024

Contract start date

1 February 2024

Contract end date

28 February 2029

Total value of contract

£107,117.50

This contract was awarded to 1 supplier.

Systems for Dentists Limited

Address

Principal House
5 Back Grove Avenue
Gosforth
Newcastle upon Tyne NE3 1NT

Reference

None

About the buyer

Contact name

Sussex Community NHS Foundation Trust Procurement Team

Address

Elm Grove
Brighton
BN13 3EP
United Kingdom

Email

sc-tr.purchasing@nhs.net