Published date: 10 April 2024

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 15 May 2024, 2pm

Contract summary

Industry

  • Financial transaction processing and clearing-house services - 66172000

Location of contract

OX28 4YG

Value of contract

£600,000

Procurement reference

#REQ-135-120

Published date

10 April 2024

Closing date

15 May 2024

Closing time

2pm

Contract start date

2 December 2024

Contract end date

1 December 2027

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Cottsway Housing Association provides around 5,500 homes for rent and shared ownership across West Oxfordshire, Gloucestershire and Wiltshire. It is seeking to procure a contract for a new payment provider service for all its income and payment services. These include a wide range of payment methods for its customers including direct debit, online payments through our online customer portal, in store payment services, telephone payments and. The new contract is due to start on 1 December 2024.

Cottsway Housing wish to appoint an experienced electronic payment services provider to process our payments for rent charges and other ad-hoc charges including court costs and rechargeable work. The successful supplier will collect virtually all of Cottsway's customers' payments.The Supplier will be required to configure and implement the system, to meet Cottsway's requirements, assisting with the user acceptance testing and end user training, in order to ensure that it is fully operational within the required timescales.

More information

Links

About the buyer

Contact name

CHIC Procurement Operations

Address

ARK Central
84 Spencer Street
Birmingham
B18 6DS
England

Email

tenders@chicltd.co.uk