Published date: 16 January 2019

Last edited date: 16 January 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 7 January 2019

Contract summary

Industry

  • Business and management consultancy services - 79410000

  • Health and social work services - 85000000

Location of contract

London

Value of contract

£90,000

Procurement reference

Consultancy support in relation to Primary Care 'Workflow Optimisation' Scheme

Published date

16 January 2019

Closing date

7 January 2019

Contract start date

28 January 2019

Contract end date

27 January 2021

Contract type

Service contract

Procedure type

Other: ITQ

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The 'Workflow Optimisation' scheme is one of the ways Brent CCG is continuing to support Primary Care practices in delivering the General Practice Forward View and the 10 High Impact Actions. This scheme looks at the 4th High Impact Action 'Productive Workflow' and looks at focusing on managing clinical correspondence more effectively, which will ultimately develop the GPs workforce administrative teams.
The volume of clinical correspondence received by practices has increased over recent years and unfortunately appears to be continuing to increase. This is one of the contributing factors that is affecting clinical time and therefore, by managing correspondence and optimising workflow more efficiently and effectively we can look at delivering significant reductions where there are large amounts of correspondence reaching the GP's desks and have potential of 'releasing clinical time'.
As specified in the GPFV, to release clinical time will involve time in training and developing the Practices workforce. Developing the workforce will not only help retain staff but also improve their job satisfaction.
It is essential that this scheme ensures that the workflow is accurate and has overarching robust governance in place to support consistent coding/updating of medical records.

More information

Attachments

Additional text

Potential Bidders, intending to participate through the procurement process are now invited to register an interest and access the procurement documents via the electronic procurement portal EU-Supply available at https://nhssbs.eu-supply.com. Once you have logged into the EU-Supply Portal, SEARCH FOR TENDER REFERENCE 33547 (Consultancy support in relation to Primary Care 'Workflow Optimisation' Scheme)**The DEADLINE for submissions of ITT responses for which Bids must be submitted through the EU-Supply Portal, is 12 noon on 7th January 2019**. Registration on EU-Supply is FREE and the attached EU-Supply - Quick User Guide will be helpful. If you need technical support on the EU-Supply Portal, please contact the EU-Supply Helpdesk on 0800 840 2050 or support@eu-supply.com.

About the buyer

Contact name

Ekkehard Kugler

Address

Broadway
SALFORD
M502UW
England

Email

ekkehard_kugler@nhs.net