Published date: 7 April 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 10 May 2019

Contract summary

Industry

  • Telecommunications-infrastructure maintenance services - 50332000

Location of contract

Any region

Value of contract

£0

Procurement reference

BIP388614531

Published date

7 April 2019

Closing date

10 May 2019

Contract start date

2 September 2019

Contract end date

1 September 2022

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The aim of this tender exercise is for Stonewater to appoint a single supplier to assist with the optimisation of required services (VMWare, Windows Server, Active Directory, Citrix, Netscaler SDX, Palo Alto Firewalls, LT and Cisco telephony and Call Centre (Finesse), Switching switching). In addition, this supplier will manage all maintenance requirements of the networking equipment and Cisco products within the Datacentres and offices (patching and firmware upgrades) and providing necessary reports to support the service.
Stonewater also expects the appointed supplier to be able to provide fourth line support for all Operating Systems and hardware against agreed service levels. The supplier will be expected to assist the infrastructure team with identified projects, as and when required, including elements of design, implementation and associated documentation however these do not form part of the existing support contract and will be costed separately.

More information

Links

About the buyer

Address

Suite C, Lancaster House
Grange Business Park
Leicester
LE8 6EP
UK

Email

andrew.russell@stonewater.org