Published date: 17 June 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 19 March 2025, 12pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

East of England

Value of contract

£103,680

Procurement reference

tender_495387/1488170

Published date

17 June 2025

Closing date

19 March 2025

Closing time

12pm

Contract start date

1 April 2025

Contract end date

30 March 2028

Contract type

Supply contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Contracting Authority (NHS Mid and South Essex Integrated Care Board) has awarded a Call-Off Contract for provision of a Virtual Private Network (VPN) Software in accordance with the Public Contracts Regulations 2015 (which are the regulations under which the Framework Agreement was established prior to Procurement Act 2023 coming into force (24th Feb 2025)), using via a compliant Call-Off under the Crown Commercial Services (CCS) G-Cloud 14 Framework Agreement (RM1557.14), Lot 2: Cloud Software.

As a result of the evaluation undertaken in accordance with the Framework Guidance and Rules, Healthroam Limited - was selected as Preferred Bidder for their Healthroam Remote provision. This is a cloud-based, always-on remote access VPN service designed for the NHS. It enables secure, encrypted connectivity to HSCN and other NHS systems using passwordless single sign-on-including integration with NHSMail-for clinicians and staff working off-site. It eliminates the delays and administration associated with traditional VPNs, allowing fast setup and self-enrolment on any device (Windows, macOS, and optionally iOS/Android) with minimal IT support.
Healthroam Remote is primarily used to:
- Provide reliable remote or roaming access for GPs, locums, and mobile NHS teams,
- Support cross-site collaboration and integrated care by enabling users to access systems seamlessly across different trusts and care settings,
- Enhance operational resilience, reducing administrative overheads and removing barriers caused by credential/token delays 


The contract commences 01st April 2025 and expires 30th March 2028 with an option to extend for a further 24 months until 30th March 2030. The aggregate contract value awarded is £103,680 including VAT (£20,736 per annum).

The Procurement Act guidance (Guidance: transitional and saving arrangements (HTML) - GOV.UK) states that any contracts awarded through a framework agreement under the previous legislation will continue to be managed in accordance with that legislation. As such, this call-off contract awarded under RM1557.14 - G Cloud 14 Framework that was established on 29/10/2024 under the PCR 15 will continue to require publication of the relevant notices for that framework under the PCR 15 until the call-off contract is terminated (for whatever reason), even if the framework itself has ended. This Contract Award Notice is being published in accordance with the requirements for sub-central contracting authorities, NHS Trusts and NHS Foundation Trusts where the contract value is at least £30,000 inclusive of VAT in accordance with the PCR 15.

Award information

Awarded date

1 April 2025

Contract start date

1 April 2025

Contract end date

30 March 2028

Total value of contract

£103,680

This contract was awarded to 1 supplier.

Healthroam Limited - Healthroam Remote

Address

81 Rivington Street, London, England, EC2A 3AY

Reference

Companies House number: 13847590

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

NHS Mid and South Essex Integrated Care Board

Address

Unit 10 Phoenix House Christopher Martin Road
Basildon, Essex
SS14 3HG
England

Email

esther.pettigrew@attain.co.uk