Published date: 12 November 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 23 August 2024, 1pm

Contract summary

Industry

  • Computer support services - 72610000

Location of contract

Yorkshire and the Humber

Value of contract

£2,058,345 to £2,881,683

Procurement reference

C234500

Published date

12 November 2024

Closing date

23 August 2024

Closing time

1pm

Contract start date

1 April 2025

Contract end date

31 March 2030

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Corporate IT Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focused and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout.

The service will be required to:
• Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of corporate services;
• Ensure that Services are supported on a 24/7 basis as appropriate to requirement;
• Ensure that all systems, and associated infrastructure, are securely operated and maintained;
• Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes;
• Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and
• Fully understand all local and national requirements and work closely with the ICB to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.


More information

Previous notice about this procurement

Corporate IT Support Services - NHS Humber and North Yorkshire ICB

  • Opportunity
  • Published 5 July 2024

Additional text

e-Procurement portal - https://atamis-1928.my.site.com/s/Welcome (https://atamis-1928.my.site.com/s/Welcome)

Bidders can access the opportunity and procurement documentation through the Atamis e-sourcing portal -
https://atamis-1928.my.site.com/s/Welcome (https://atamis-1928.my.site.com/s/Welcome)
-
contract reference C234500
The closing date for tender responses is 13:00 on 23 August 2024


Award information

Awarded date

8 October 2024

Contract start date

1 April 2025

Contract end date

31 March 2030

Total value of contract

£2,881,683

This contract was awarded to 1 supplier.

NHS North of England Commissioning Support Unit (hosted by NHS E

Address

John Snow House
Durham University Science Park
Durham
DH1 3YG

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Address

Health House,Grange Park Lane
WILLERBY
HU10 6DT
England

Email

hnyicb.procurement@nhs.net

Website

https://humberandnorthyorkshire.icb.nhs.uk/