Published date: 3 October 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 12 January 2021, 5pm

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

United Kingdom

Value of contract

£81,649.34

Procurement reference

ENFLD001-DN515630-69837395

Published date

3 October 2022

Closing date

12 January 2021

Closing time

5pm

Contract start date

1 April 2021

Contract end date

31 October 2022

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

The Independent Health Care Advocacy Service (IHCAS), is a free to use service helping people to use the NHS complaints process which covers all NHS funded treatment and service provision including: -\r
\r
• Information about how to complain including who to complain to \r
• Details and explanation on the complaints process and options at each stage of the process \r
• Signposting people to other organisations who can help them if the Independent Health Complaints Advocacy Service can't\r
• Providing people with an information pack to help them make a complaint themselves\r
• Providing people with an advocate to support them if they need more help


Award information

Awarded date

1 February 2021

Contract start date

1 April 2021

Contract end date

31 October 2022

Total value of contract

£81,649.34

This contract was awarded to 1 supplier.

Voiceability

Address

Unit 1, The Old Granary, Westwick, Oakington, Cambridge CB24 3AR

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Iain Hart

Address

3rd Floor, Civic Centre
Silver Street
Enfield
EN1 3XL
United Kingdom

Telephone

+44 2083794270

Email

iain.hart@enfield.gov.uk

Website

http://www.enfield.gov.uk/