Published date: 21 July 2020

Last edited date: 11 September 2020

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 19 March 2020, 12pm

Contract summary

Industry

  • Call centre - 79512000

Location of contract

United Kingdom

Value of contract

£1,033,000

Procurement reference

2495/07/2020

Published date

21 July 2020

Closing date

19 March 2020

Closing time

12pm

Contract start date

20 March 2020

Contract end date

1 May 2020

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Overflow capacity for the Business Support Helpline.

More information

Additional text

This was a direct award from RM3815 Lot 2 due to reasons of extreme urgency brought about by events unforeseeable by the contracting authority.

Award information

Awarded date

20 March 2020

Contract start date

20 March 2020

Contract end date

1 May 2020

Total value of contract

£1,033,000

This contract was awarded to 1 supplier.

Serco Ltd

Address

Serco House, 16 Bartley Wood Business Park Bartley Way, Hook Hampshire, RG27 9UY

Reference

Companies House number: 00242246

Value of contract

£1,033,000

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Alexander Russell

Address

1 Victoria Street
London
SW1H0ET
England

Telephone

020 7215 2279

Email

alexander.russell@beis.gov.uk