Published date: 13 April 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 21 March 2022, 2pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

SO23 8UJ

Value of contract

£175,000

Procurement reference

CO17937

Published date

13 April 2022

Closing date

21 March 2022

Closing time

2pm

Contract start date

31 March 2022

Contract end date

30 March 2024

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Hampshire County Council receives circa 3000 FOI/SARs requests and Complaints annually. Currently these requests are logged onto Access databases and spreadsheets. The Authority wishes to streamline and automate the management of requests and complaints with a view to improving compliance, decreasing case time and reducing the administrative burden of receiving and distributing these requests.

HCC needs a more "systemised", less manual solution that logs requests and then automatically reminds users that a response is required. The system needs to be configurable to follow HCC workflows for the administration of different types of information request. As the system will contain personal data it needs to be secure, hosted in the UK and must be supported.

Award information

Awarded date

22 March 2022

Contract start date

31 March 2022

Contract end date

30 March 2024

Total value of contract

£175,000

This contract was awarded to 1 supplier.

FIVIUM LTD

Address

27a Floral Street, Covent Garden
LONDON
WC2E 9EZ
GB

Reference

Companies House number: 05775733

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

The Castle
WINCHESTER
SO238ZB
England

Email

Procurement.Support@hants.gov.uk

Website

https://hants.gov.uk