Published date: 4 February 2022
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Benefit services - 75310000
Location of contract
South West
Value of contract
£2,920,204
Procurement reference
SWINDON001-DN535136-43733756
Published date
4 February 2022
Closing date
25 May 2021
Closing time
1pm
Contract start date
1 October 2021
Contract end date
30 September 2026
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
Swindon Borough Council is looking to procure a Specialist Advice & Information Service that will provide the following:
The successful provider of this contact will be responsible for the delivery of a high quality specialist welfare advice service in Swindon, offering confidential face-to-face and telephone support depending on what is most appropriate.
Good quality specialist advice and information leads to improvements in housing conditions, improved employment and working conditions, reduced debt and increased access to benefits and other entitlements. This ultimately results in improved health and wellbeing for individuals and their families.
Advice services, including financial and debt relief services, housing advice and benefits advice are cost-effective ways to increase incomes in low-income households.
Access to generalist advice and information remains a significant requirement for the residents of Swindon. As local people's lives are impacted by the wider economic and political environment Swindon requires an advice service that can both react to and prepare for the changing advice requirements of those people who need the service.
To participate, Suppliers will need to Register as a Supplier with ProContract, www.supplyingthesouthwest.org.uk, then Register an Interest before obtaining access to the tender documents. In the event of difficulties registering as a supplier, please refer to the System Administrator Proactis support team ProContractSuppliers@proactis.com
Contract Period
The contract will be initially for a period of 60 months commencing 1st October 2021 with the option to extend for a further 24 months as per the contract terms and conditions.
Tender Responses
Tender Responses are required to be submitted no later than 25th May 2021, 12:00;00 hrs UK Local time via ProContract tender portal - https://www.supplyingthesouthwest.org.uk/
Tender Clarifications
If you require any clarifications on the tender documents, please submit these in writing via Messaging in ProContract tender portal by 15th May 2021, 1200:00:00 hrs UK Local time. The Council's responses to these clarification questions will be uploaded periodically on the ProContract tender portal.
Please note that this project has been advertised on Find a Tender Service, Contracts Finder / other web portals, however, Supplying the South West Portal, https://www.supplyingthesouthwest.org.uk/ is the only portal that includes all the relevant documents required to respond to this opportunity, bearing Project Id: DN535136
No Tender submissions will be considered without completing the tender documents in full including attachments and returning them in alignment with the instructions within the tender documents.
More information
Previous notice about this procurement
Specialist Welfare Advice and Information Service
- Opportunity
- Published 26 March 2021
Award information
Awarded date
18 June 2021
Contract start date
1 October 2021
Contract end date
30 September 2028
Total value of contract
£2,919,000
This contract was awarded to 1 supplier.
Citizens Advice Swindon
Address
Sanford House
Sanford Street
Swindon
SN1 1HEReference
None
Supplier is SME?
No
Supplier is VCSE?
Yes
About the buyer
Contact name
Claire Smith
Address
Swindon Borough Council, Civic Offices
Euclid Street
Swindon
SN1 2JH
England
Website
Share this notice
Closing: 25 May 2021, 1pm
All content is available under the
