Published date: 15 March 2023
This notice was replaced on 15 March 2023
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Opportunity (published 15 March 2023, last edited 15 March 2023)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Point of sale (POS) software package - 48110000
Sales, marketing and business intelligence software package - 48480000
Restaurant and food-serving services - 55300000
Location of contract
England
Value of contract
£0
Procurement reference
KBPTWBC001-DN661133-86199483
Published date
15 March 2023
Closing date
12 April 2023
Closing time
12pm
Contract start date
3 July 2023
Contract end date
31 July 2026
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
Tunbridge Wells Borough Council (TWBC) is looking to replace the current point of sale system in the Assembly Hall Theatre. The theatre seats almost 1,000 and is in the centre of Royal Tunbridge Wells. Within the Theatre there are three separate bar areas, holding three wet bars and a coffee bar. We are currently operating 6 fixed position till points and four mobile bar devices with electronic payment devices. We operate a very busy bar service over a compressed time period and have multiple staff working across the till points therefore it will be necessary for multiple members of staff to use the same till point. Ideally it will also be possible for a transaction to be entered, paused and completed on the same or a different till point. To avoid delays in service there will need to be a quick and simple solution for staff to log into the till point. In addition to the bar areas at times we sell merchandise and other items such as ice creams within the auditorium and entrance hall. The Theatre also runs events at the Amelia Scott in central Tunbridge Wells, the successful solution will need to be used in this location. The Theatre also runs an annual Ice Rink within the nearby Calverley Grounds, the solution will need to be used in this location. It will be necessary to offer different items for sale at the different venues. Due to the nature of the venues the solution will need to support the option to run over both a secure cabled and wireless LAN.
All tender documents are available via the Kent Business Portal. Interested parties will need to register (registration is free) to be able to view and respond to the documents.
Key Dates & Timeline for Procurement:
Tender release: 15th March 2023
Expression of Interest Deadline: 12:00pm 5th April 2023
Deadline for submission of completed tenders: 12:00pm 12th April 2023
Evaluation: 13th April 2023
Interviews: 19th April 2023
Appointment of contractor: w/c 24th April 2023
About the buyer
Contact name
Louisa Coley
Address
Town Hall
Tunbridge Wells
TN1 1RS
England
Telephone
+44 1892526121
louisa.coley@tunbridgewells.gov.uk
Website
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