Published date: 13 December 2018

Last edited date: 13 December 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 21 December 2018

Contract summary

Industry

  • Staff training services - 80511000

Location of contract

B91 3QB

Value of contract

£180,000 to £200,000

Procurement reference

SOL - 6951

Published date

13 December 2018

Closing date

21 December 2018

Contract start date

1 February 2019

Contract end date

31 January 2020

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

SMBC is seeking to procure a training solution to train 700+ staff to use the Liquidlogic system in Adults and Children's services (LAS/LCS/EHM). 10% of these users will also require specialist finance training (ContrOCC). The contract is to provide training services to enable users to fully use the new social care solution as efficiently and effectively as possible.

SMBC have purchased a new Social Care ICT System from Liquidlogic to replace CareFirst. . Contracts were signed on 31st March 2018. All Social Care staff will need to be adequately trained to enable the Council to maximise the benefit from this investment and bring improvements to the service. The contract with Liquidlogic included a minimum \"train the trainer\" approach and at the outset it was known this would not meet our requirements.

The solution consists of the following modules across Adults and Children's services:
LAS (v9.0.09), LCS (v14.0), EHM (v14.0.3) & ContrOCC (v11.0)

The new solution will require multiple concurrent training sessions which look to provide classroom training for c375 users in Adults services and c350 users in Children's services. 10% of these users will also require specialist finance training. End to end training will need to cover all aspects of the solution and service delivery and associated roles including system administration through to operational practitioners, senior managers, brokerage and finance.

More information

Links

Additional text

To express an interest in this tendering opportunity and to be able to access the procurement documentation,you will need to register onto the Council's e-tendering system, CSW-JETS, at www.csw-jets.co.uk.Once registered you will be able to see the procurement project within the 'tenders' section. To view the documentation, click 'express interest'. All correspondence relating to this procurement must be sent via the'correspondence' function on CSW-JETS.

Delivery Notes

The requirement is specifically to train 700+ members of staff on using the Liquidlogic Social Care system

Funding Type (WEFO or EU) : N/A

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Solihull Metropolitan Borough Council Procurement Team

Address

Manor Square
Solihull
Solihull
B91 3QB
United Kingdom

Telephone

0121 704 6089

Email

procurementteam@solihull.gov.uk