Published date: 11 December 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 6 November 2023, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

CV1 2GN

Value of contract

£0 to £350,000

Procurement reference

IT-208-17295-COV - 17295 - AWARD

Published date

11 December 2023

Closing date

6 November 2023

Closing time

12pm

Contract start date

2 January 2024

Contract end date

31 March 2025

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

This requirement is to develop Coventry City Council's family hub digital offering to create a digital front door for information for families throughout the City of Coventry. This will include improving access to information provided by the Council and our partners. This will include an AI solution that will enable parents and families to find and access services online. It will also be used by professionals to signpost families to support. The aim is to provide 24/7 access to information on services. This AI function will target and promote relevant topics to users, and a Chatbot to answer common queries.

The scope of the contract is for the supply of the solution which includes its implementation (including any configuration), training (if required), annual licencing, hosting, data storage and annual support and maintenance.

Please see the Invitation to Tender documents for further information.

Award information

Awarded date

17 November 2023

Contract start date

2 January 2024

Contract end date

31 March 2025

Total value of contract

£312,000

This contract was awarded to 1 supplier.

Beebot AI

Address

3-4 Oriel Court, Sale, Sale, Manchester, United Kingdom, M33 7DF

Reference

None

About the buyer

Contact name

Michael Duffy

Address

Coventry
Coventry
Coventry
CV1 2GN
United Kingdom

Telephone

024 7697 1414

Email

michael.duffy@coventry.gov.uk