Published date: 7 January 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 29 November 2024, 2pm

Contract summary

Industry

  • System management software package - 48781000

Location of contract

SO23 8UJ

Value of contract

£586,488 to £1,563,968

Procurement reference

CR 23074

Published date

7 January 2025

Closing date

29 November 2024

Closing time

2pm

Contract start date

26 January 2025

Contract end date

25 January 2033

Contract type

Supply contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Hampshire County Council currently utilises IT Service Management (ITSM) tool, IVANTI. This software manages several key areas, including:

Configuration Management
Hardware Asset Management
Knowledge Management/Self-Service Portal
Service Catalogues and Requests

The Council requires ongoing software licensing and support maintenance for this software and has awarded a contract for this.

Call Off from the KSC Software Products and Associated Services framework, reference number Y23065.

Award information

Awarded date

5 December 2024

Contract start date

26 January 2025

Contract end date

25 January 2033

Total value of contract

£1,563,968

This contract was awarded to 1 supplier.

CRAYON LIMITED

Address

Crayon House,
Mercury Park,
Wooburn Green,
Buckinghamshire,
HP10 0HH

Reference

Companies House number: 04055519

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

The Castle
WINCHESTER
SO238ZB
England

Email

procurement.support@hants.gov.uk