Published date: 22 February 2019

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 29 November 2018

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

North West

Value of contract

£100,000 to £1,000,000

Procurement reference

T18041

Published date

22 February 2019

Closing date

29 November 2018

Contract start date

1 February 2019

Contract end date

31 January 2021

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

GC Business Growth Hub wishes to appoint a provider to enter into a Contract for the delivery of web-based application development/maintenance and strategic Digital Transformation support.
GC Business Growth Hub is looking to work closely with a creative and strategic digital partner to reinforce our commitment to digital transformation of the organisation through maintenance and continuous improvement of our customer relationship and contracts management system 'BASIL', as well as future planning of the GC Business Growth Hub's digital transformation strategy.
BASIL is a web-based application delivering CRM type functionality to improve the client journey from initial interest to being recommended to many services which meet their business needs. It is also a contracts management tool that helps staff record and monitor KPIs that are compliance checked and verified by our contracts team. Currently, there are 170 active users of the application.
The provider will give on-going support for the in-house application management, addressing application functionality and usability issues as and when required including weekly/monthly calls with in house lead as required.
The provider will also work with GC BGH to create a revised digital strategy that includes the Application, as well as other business requirements as they are identified.
This contracts has an option to extend for a further period of two years (2 separate one year periods).
https://in-tendhost.co.uk/manchestergrowthcompany/aspx/ProjectManage/45

More information

Previous notice about this procurement

Digital Transformation and CRM Maintenance/Development

  • Opportunity
  • Published 30 October 2018, last edited 30 October 2018

Links

Award information

Awarded date

21 January 2019

Contract start date

1 February 2019

Contract end date

31 January 2021

Total value of contract

£100,000

This contract was awarded to 1 supplier.

Techdept Ltd

Address

St James House
Vicar Lane
Sheffield
S1 2EX

Reference

Companies House number: 5160515

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Nick Batty

Address

Lee House,
90 Great Bridgewater St
Manchester
M1 5JW
England

Telephone

0161 237 4044

Email

nick.batty@growthco.uk