Published date: 13 November 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 11 December 2017

Contract summary

Industry

  • Research services - 73110000

Location of contract

Any region

Value of contract

£0

Procurement reference

BIP287345095

Published date

13 November 2017

Closing date

11 December 2017

Contract start date

1 May 2018

Contract end date

30 April 2020

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

To measure the journey experience of bus passengers by means of a market research survey. Coverage is primarily England, outside of London, but can also extend to Scotland and Wales. The Bus Passenger Survey was first undertaken by Transport Focus (Passenger Focus at the time) in 2009 with limited coverage, but has since grown to become the recognised measure of bus passenger satisfaction. In each of the past three years, the survey has gathered the views of over 40,000 bus passengers. Through reliable, credible and collaborative work with the bus industry, the survey has become an influential and useful tool. It is used by operators, transport authorities, stakeholder groups and governments for benchmarking and comparing the views of passengers.

More information

Links

About the buyer

Address

Piccadilly Gate
Store Street
Manchester
M1 2WD
UK

Telephone

+443001230835

Email

tenders@transportfocus.org.uk