Published date: 19 July 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 12 October 2020, 10am

Contract summary

Industry

  • Customer survey services - 79342310

Location of contract

Any region

Value of contract

£1,000,000

Procurement reference

tender_245076/1088403

Published date

19 July 2022

Closing date

12 October 2020

Closing time

10am

Contract start date

1 April 2022

Contract end date

31 March 2027

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The BBC has purchased a staff survey and engagement software-based platform solution, to be used for the vast majority of pan-BBC survey requirements. The requirement is for Staff Surveys, Exit Surveys and regular Pulse Surveys on an ongoing basis. This provision gives high quality data to respond to feedback related to Culture and Engagement at the BBC and to deliver one of the key objectives, of making the BBC an even greater place to work. This consistent measurement is critical in ensuring we can respond to the areas people are telling us we need to improve in. Evidence based decisions are formed, based on the organisational culture and our people. This is proven to assist with productivity, efficiency, innovation and managing employee turnover. A flexible platform also helps add value, as we can use it for satisfaction surveys and change management as well as staff surveys.

In conducting this procurement, the BBC acted on its own behalf and as agent for all other BBC commercial subsidiaries and entities such as (but not limited to) BBC Studios, UKTV and BBC Studioworks who may potentially make use of the provisions procured.

The contract is for 3 years, with options to extend by up to 24 further months. The estimated total contract value is inclusive of the maximum 5 year period

More information

Previous notice about this procurement

Staff Survey and Engagement Platform (CF)

  • Opportunity
  • Published 28 August 2020

Award information

Awarded date

10 July 2022

Contract start date

1 April 2022

Contract end date

31 March 2027

Total value of contract

£1,000,000

This contract was awarded to 1 supplier.

Culture Amp Limited

Address

London, UK

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Jonathan Palfreeman

Address

Broadcasting House, Portland Place
London
W1A 1AA
England

Email

jonathan.palfreeman@bbc.co.uk