Published date: 8 November 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 8 December 2021, 5pm

Contract summary

Industry

  • Telecommunications services - 64200000

Location of contract

North West

Value of contract

£200,000

Procurement reference

DN580201

Published date

8 November 2021

Closing date

8 December 2021

Closing time

5pm

Contract start date

1 November 2022

Contract end date

30 September 2025

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

RBH is embarking on an exciting and ambitious journey to transform how we operate and deliver services to our customers. In order to support and deliver this transformation 'digital' will be at the forefront and technology a key enabler. Fundamental to the delivery of the 'Digital Transformation' programme is a fit for purpose and fit for use unified communications solution that will support the society on a number of key principles built around an "Anywhere Operations" model. This is to support RBH in their move away from a traditional office based working model to "SMART working" were our employees, hardware and customers can be anywhere. As such the platform should deliver enhanced collaboration and productivity across teams, secure remote access for all, cloud enablement, enhanced automation and autonomy. Key Principles: • Cloud Based, accessible anywhere and anytime • Supports Collaboration and Productivity • Supports Channel shift and Omni-Channel • VFM and Scalable • Secure Remote Access • Supports Automation including Automated deployment and Installation The solution should be scalable and one that can easily grow and be adapted as the needs of RBH change and grow. Suppliers should therefore highlight their ability to deliver and manage all aspects of Telephony, act as a single point of contact and deliver against the key principles

More information

Links

  • www.the-chest.org.uk
  • Contract notice
  • Please register your interest on the Chest Portal to access tender documentation.

About the buyer

Contact name

RBH Procurement Team

Address

Sandbrook House
Sandbrook Way
Rochdale
OL11 1RY
England

Email

rbh.procurement@rbh.org.uk

Website

www.rbh.org.uk