Published date: 10 February 2020

Last edited date: 10 February 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 21 February 2020

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

London

Value of contract

£3,100,000

Procurement reference

UX Services

Published date

10 February 2020

Closing date

21 February 2020

Contract start date

1 April 2020

Contract end date

30 April 2022

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

HMCTS Reform, Crime Programme is designed to develop efficient, proportionate and accessible digital services to enable access to justice via appropriate modern channels. The Common Platform is an increment based delivery programme using a blend of Agile and Waterfall methodology. The work will entail delivering excellent User Experience design services. The programme requires its new applications to be designed to deliver an optimal user experience. These services might include such elements as UI design, usability and accessibility development optimisation and user research.


Interested parties are required to apply via the Digital Outcomes and Specialists Marketplace: https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/11830

More information

Previous notice about this procurement

HMCTS Crime User Experience/Research Services

  • Future opportunity
  • Published 10 February 2020

About the buyer

Address

102 Petty France
LONDON
SW1H9AJ
England

Email

crime-commercial@justice.gov.uk